Shipping policy

Shipping

Order Processing

Orders are processed within 1–3 business days.

Once your order ships, you’ll receive a shipping confirmation email with tracking details.

Shipping Area
We currently ship within the United States (US) only.

Shipping rates are calculated and displayed at checkout.

Delivery Times

Delivery times may vary depending on the carrier and destination.

While we do our best to ensure timely delivery, we are not responsible for delays caused by the shipping provider.

Returns, Refunds & Exchanges

Please review our Return Policy for full details.

 

If your order arrives damaged or incorrect, contact us immediately at info@emiliamerz.com with your order number and photos of the item.

We handle these cases promptly and aim for a fair resolution.